Terms of Service

These Terms of Service govern your access to and use of the ImaRouter website, APIs, playgrounds, dashboards, documentation, and any related software or services we make available.

By creating an account, accessing the Services, or using the Services in any way, you agree to be bound by these Terms. If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

You must be legally able to enter into a binding agreement to use the Services. You are responsible for providing accurate registration information and for keeping your account credentials secure.

You may not share access credentials in a way that circumvents seat, user, project, or billing limits. You are responsible for all activity that occurs through your account or API keys.

ImaRouter provides infrastructure that helps you access and route requests across multiple AI models and suppliers through a unified interface. Available models, modalities, parameters, and suppliers may change over time.

Certain features may rely on third-party providers. We may add, remove, suspend, or replace suppliers, models, endpoints, or integrations in order to maintain service quality, comply with legal requirements, or respond to operational or commercial changes.

From time to time, we may make beta, preview, early-access, or newly launched features available. These offerings may have reduced functionality, incomplete parameter coverage, limited documentation, or changing performance characteristics.

Beta and preview features are provided on an as-available basis and may be modified or withdrawn without prior notice.

You agree to pay all fees, usage charges, subscription charges, overages, and applicable taxes associated with your use of the Services. Charges may be based on prepaid credits, postpaid invoicing, usage-based metering, subscription tiers, or a combination of these methods.

Unless otherwise stated in a separate order form or enterprise agreement, fees are non-refundable. Promotional credits, free credits, and trial balances have no cash value, may expire, and may be revoked or modified at any time.

You may use the Services only in compliance with these Terms, applicable law, and any technical or usage rules we publish. You may not use the Services to violate rights, evade restrictions, or interfere with platform security, reliability, or availability.

You may not reverse engineer or abuse the Services in a way that attempts to discover confidential infrastructure, supplier credentials, hidden routing logic, or internal safeguards except to the extent such restrictions are prohibited by law.

As between you and ImaRouter, you retain rights in the prompts, files, data, and other content you submit to the Services, subject to any rights needed for us and our providers to process that content in order to operate the Services.

Outputs generated by AI systems may be probabilistic, inaccurate, incomplete, offensive, unavailable in certain regions, or subject to supplier-specific restrictions. You are responsible for evaluating outputs before using, publishing, commercializing, or relying on them.

We may process prompts, metadata, logs, billing records, technical traces, and support materials as needed to provide, secure, maintain, monitor, and improve the Services. Our handling of personal data is described in our Privacy Policy and any applicable data processing terms.

You remain responsible for implementing appropriate access controls, user permissions, retention settings, and internal review processes for your own use of the Services.

The Services, including our software, site design, routing systems, documentation, trademarks, and related materials, are owned by ImaRouter or its licensors and are protected by intellectual property laws.

If you provide feedback, ideas, suggestions, or improvement requests, you grant us a worldwide, irrevocable, royalty-free right to use that feedback for any lawful purpose without compensation or attribution to you.

We may change, suspend, or discontinue any part of the Services at any time, including features, suppliers, models, quotas, documentation, pricing, or technical requirements.

We may suspend or restrict your access immediately if we reasonably believe your use creates legal, security, fraud, abuse, credit, operational, or reputational risk, or if required by a supplier, regulator, or court order.

You may stop using the Services at any time. We may terminate or suspend your account or access if you breach these Terms, fail to pay amounts due, create risk to the Services or others, or if we decide to discontinue the applicable Services.

Upon termination, your right to use the Services ends immediately, but provisions that by their nature should survive termination will remain in effect, including provisions relating to payment, ownership, disclaimers, limitations of liability, indemnity, and dispute resolution.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMAROUTER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee that the Services will be uninterrupted, error-free, secure, or compatible with every use case, jurisdiction, supplier policy, or downstream platform. We do not guarantee the accuracy, legality, originality, commercial usability, or availability of any model output.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMAROUTER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF IMAROUTER FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO IMAROUTER FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

You will defend, indemnify, and hold harmless ImaRouter and its affiliates, officers, employees, licensors, suppliers, and agents from and against any claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your content, your use of the Services, your products or services, or your breach of these Terms.

These Terms are governed by the laws specified in your order form or, if none is specified, by the laws of the jurisdiction where the contracting ImaRouter entity is organized, without regard to conflict of laws principles.

You agree that disputes arising out of or relating to these Terms or the Services will be resolved in the courts or arbitration forum specified in the applicable order form or, if none is specified, in a forum reasonably selected by ImaRouter and disclosed to you before formal proceedings begin.

We may update these Terms from time to time. If we make material changes, we may provide notice by posting the updated Terms on the site, through the dashboard, or by email.

Your continued use of the Services after updated Terms become effective constitutes your acceptance of the revised Terms.

If you have questions about these Terms, enterprise contracting, supplier restrictions, or legal notices, please contact ImaRouter through the contact methods listed on our website or in your applicable order form.